Takabet13 Privacy Policy — How Safe Is Your Data with Us

Takabet13 collects different types of information at various stages. Some is provided directly by you, while the rest is gathered automatically.

Directly Provided Information

• Full name, date of birth, and gender — collected at the time of registration.
• Mobile number and email address — for account verification and communication.
• National ID or passport details — collected during KYC verification.
• Payment details — bKash/Nagad number, transaction history.
• Messages and information shared when contacting our support team.

Automatically Collected Information

• IP address and device information — for security and prevention of multiple accounts.
• Browser type, operating system, and screen resolution.
• Time spent on the platform, pages visited, and games played.
• Login and logout times, session information.
• Cookie and local storage data — used to improve our services.

Takabet13 uses your data only for specific, defined purposes. No data is sold or shared with third parties without authorization.

Takabet13 never sells your personal data. In limited circumstances, certain information may be shared with selected partners to operate our services — and only the minimum necessary is shared.

• Payment providers: Minimal data is shared with bKash, Nagad, and Rocket solely to process transactions. Each payment provider's own privacy policy applies.
• Game providers: Account IDs are shared with providers such as Pragmatic Play and Evolution Gaming to operate games — personal identity documents are never shared.
• Technology Service Providers: Trusted technology partners for server, cloud, and cybersecurity services. They operate under a confidentiality agreement with takabet13.
• Legal obligations: Data may be disclosed if we are legally required to do so in response to a court order, government regulatory authority, or official legal investigation.
• Anti-Money Laundering: We are legally required to report any suspicious financial activity to the relevant regulatory authorities.

KYC (Know Your Customer) is a mandatory process in the international financial services industry. At takabet13, it must be completed before processing large withdrawals — not just as a regulatory requirement, but to protect your own funds.

• Clear photos of both sides of your National ID (NID) or passport are required.
• A selfie may be requested to verify your identity against your ID document.
• KYC data is stored on takabet13's encrypted servers — no one can access it without authorization.
• Once KYC verification is complete, you won't need to resubmit documents for every withdrawal.
• Verification is typically completed within 24 hours. If it's urgent, contact support and they'll prioritize your request.
• KYC information is never sold or used for any unauthorized purpose.

Cookies are small data files stored in your browser. takabet13 uses several types of cookies — some are essential for the site to function, while others help improve your experience.

Optional cookies can be disabled from your browser settings. However, disabling essential cookies may prevent takabet13 from functioning properly.

Takabet13 does not store any information beyond what is necessary. Retention periods are defined based on the type of data involved.

• Account & Personal Information

  For the duration of active account + 5 years

  If an account is closed, data is retained for 5 years due to legal obligations.
• Transaction History

  7 years

  Transaction records are retained for 7 years in accordance with financial regulatory requirements.
• KYC Documents

  5 years after the last transaction

  KYC documents are retained in compliance with anti-money laundering regulations.
• Support conversations

  2 years

  Retained for service quality improvement and dispute resolution.
• Logs & Session Data

  90 days

  Retained for security monitoring and error diagnostics.

You have clear rights over your personal data on takabet13. To exercise any of these rights, please contact Support.

Takabet13 uses multiple layers of security to protect your data — not just in policy, but in practice.

• SSL/TLS encryption: All data transmitted between your device and our servers is protected by 256-bit SSL encryption.
• Encrypted Storage: Stored data — particularly KYC documents and payment information — is kept in encrypted databases.
• Access Controls: Only authorized staff can access specific data, and all access is fully logged.
• Regular Security Audits: Third-party security experts conduct regular audits of takabet13's systems.
• Data Backup: Critical data is backed up regularly — the risk of data loss is virtually zero.
• Incident response: In the event of a data breach, affected members will be notified within 72 hours.